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Merchant Policies | Privacy Policies

MedeTrac Systems Privacy and Security Policy:

MedeTrac Systems believes your privacy and security are extremely important to you and to us.

Privacy Notice - Effective 4/15/02

Privacy Notice Table Of Contents:

Our Commitment To Privacy
The Information We Collect
How We Use Information
Our Commitment To Data Security
Our Commitment To Children's Privacy
How To Access Or Correct Your Information
How To Contact Us

OUR COMMITMENT TO PRIVACY:

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

THE INFORMATION WE COLLECT:

This notice applies to all information collected or submitted on the MedeTrac Systems website. On some pages, you can order products or services, make requests, and register to receive materials. The types of personal information collected at these pages include any or all of the following:

Name
Address
Email address
Phone number
Credit/Debit Card Information
Check/Bank Information

On some pages, you can submit information about other people. For example, if you order product online and want it sent directly to the recipient, you will need to submit the recipient's address. The type of personal information collected is:

Name
Address
Phone Number

THE WAY WE USE INFORMATION:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our newsletters as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form or unless you indicate to us on our order forms that you wish to receive the newsletters. You can register with us to receive various product information via email.

We use your email address to send the requested information and follow-up emails.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Personal information will not be released to third parties except to further the purpose for which you provide the information, such as ordering products from our vendors for drop shipment to you, or if release is required by law or is pertinent to judicial or governmental investigations or proceedings. There are no other circumstances under which we will provide or sell personal information to third parties.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

OUR COMMITMENT TO DATA SECURITY:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our encrypted online ordering system is Secure Socket Layered (SSL) to 128-bit security to protect any sensitive information you transmit online to our office. Your credit card information is not stored on a network-accessible computer, further protecting your information. MedeTrac Systems also utilizes appropriate firewall technology to protect our site and your information from unauthorized access.

OUR COMMITMENT TO CHILDREN'S PRIVACY:

We never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION:

You can access all your personally identifiable information that we collect online and maintain by sending postal mail with appropriate contact information to us at the address listed below. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

HOW TO CONTACT US:

We can be reached via phone, email, fax or mail. Please address any concerns to us at MedeTrac Systems, 10970 Ironwood Road, San Diego, CA 92131. Our phone number is 858 566 6558. Our toll free number is 800 596 8580. Our fax number is 858 271-6496. Questions and comments can also be sent via email to customerservice@medetrac.com

 

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