MedeTrac.com Medical Coding and Billing Solutions for Management of your Professional Practice
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MedeTrac Systems shipping policies are as follows:
Effective 04/01/2002

MedeTrac Systems will generally ship orders as follows:

For orders with payment by Credit card, certified funds, electronic check, or pre-qualified Purchase Orders, we generally will ship the same day or the next day after an order is received.

For orders with payment by personal check or company check, we will ship after the check clears.

We will notify you via e-mail or telephone if we expect any delays of 7 days or more in the shipment of your order.

Our normal method is via UPS Ground unless otherwise specified. We can ship via UPS 2nd Day, UPS Next Day Air, Express Mail, Federal Express if specified. Please call or email in advance of orders that require shipment other than UPS Ground. Our cutoff time for same day shipment is 12pm Pacific Time.

Any air shipment must ship to the verified billing address on file with your credit card company. This policy is in place to protect you from credit card fraud. If you need a product by any method other than our normal shipping, please call our office at 1-866-888-0082 and we will tell you the actual shipping charge. If you place your order via our website at www.medetrac.com and your order shipped by any method other than our normal methods, we will ship the product only after we have contacted you and informed you of the shipping charge and received approval to charge you the additional amount.

Our Normal UPS GROUND shipping and handling fees are as follows:

For books, accessories and software: The charge is $8 for each item.

 Although your products should arrive within five business days from the date of order, please allow at least two weeks from the date of the order to receive your products. If there will be a delay on shipment longer than two weeks from the date of your order, we will contact you to inform you of the delay and give you the option to cancel the order. Expedited shipping charges will apply for other than ground shipment. Please call us or send us an email to request the charges that will apply.

For Professional Newsletters: Shipping is Free

For ASCII Data File Products: Shipping is $9.95 per order

MedeTrac Systems
10970 Ironwood Road
San Diego, CA 92131
858-566-6558 phone
866-888-0082 toll free
858-271-6496 fax
www.medetrac.com

Copyright © 2007-2008 MedeTrac Systems L.L.C. 10970 Ironwood Road San Diego, CA 92131 1-866-888-0082 info@medetrac.com